Frequently Asked Questions

Everything you need to know about shopping with Zapply UK

How long does shipping take within the UK?

We offer standard delivery within 3-5 business days and express next-day delivery for orders placed before 2 PM GMT.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit can vary between different collections.

Which payment methods do you accept?

Zapply UK accepts all major credit and debit cards, PayPal, Apple Pay, and Klarna for flexible buy-now-pay-later options.

Can I track my order?

Yes, once your order has been dispatched, you will receive an email with a tracking link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.